Whatever the Customer Wants...

Some companies tell you that they work directly with each customer to ensure total satisfaction...but do all companies make what you tell them to make and get a satisfaction guarantee?  I don't think so!

When you order from The Sugar Mommy, be it care packages for your college kid or corporate gifts for your mid-size company, you choose what The Sugar Mommy makes and if you're not completely happy, The Sugar Mommy will either make you a new product or refund your money...but The Sugar Mommy doubts that will ever happen.

I have had two experiences recently where customers designed their own cookies and they turned out fabulously, or as one customer texted me after trying out the cookies she ordered, "Holy crap!  These are wicked good!"  Sounds like a satisfied customer to me...and she ordered something I had never made before: oatmeal, dark chocolate chip, cranberry, orange zest cookies!  This week I made dark chocolate chunk, semi-sweet chip, m&m, Heath cookies.  I don't think I would have come up with that combination on my own, but it worked.

So the next time you have a hankering for something sweet, call up The Sugar Mommy and get exactly what you want!

Heading into a Busy Day in the Kitchen

I seem to be back on a roll again. Peanut butter cups everyday for the last few days: white chocolate peanut butter, milk chocolate peanut butter, dark chocolate peanut butter, and milk chocolate nutella, yum!

Today I must also make more loaded chocolate chip cookies, biscotti (thanks to my stepmother's awesome recipe), and muffins.

Since I have a busy morning with my family and company this afternoon, I have a small window to work my magic.

Better get back in the kitchen...

What is custom?

People always ask me what The Sugar Mommy is. Is it a store? Is it mail order? No and maybe are my answers.

I make custom cookies and chocolates on a made-to-order basis. That means, a customer calls, emails, texts, tweets, facebooks, or otherwise orders cookies or chocolates from me for themselves, a gift, a customer, or whatever. The order is based upon items I make and display on my website , on facebook, and on my blog, but the order is CUSTOMIZED to the customer's wants and needs.

So, if a customer wants chocolate covered pretzels, but the customer LOVES peanuts, then the pretzels will probably be sprinkled with crushed peanuts. If that same customer wants something else, but can't figure out what, then I will make suggestions based on the preference for peanuts...such as chocolate peanut bark, chocolate peanut clusters, loaded chocolate chip cookies with peanuts.

My goal is to make the customer happy. Sure, other businesses say that the customer is always right, but other businesses don't let the customer determine the menu. My menu is entirely "customizable."

Custom makes people feel good and it ensures people get what they want...why else would you purchase premium cookies and chocolates?!

So if you have an event or gift (or just plain craving) that you need to purchase for, then call, email, tweet, facebook, or make a blog comment to The Sugar Mommy and place your order!

I will custom-make what you want and it will be fresh, delicious, and entirely yours!